Frequently Asked Questions

Every face has distinct anatomy, muscular dynamics, and skin biology. Rather than using one-size-fits-all price menus, we offer dedicated anatomical consultations where our clinicians and prescribing doctors can assess your suitability and provide transparent, itemised quotes privately.

All clinical consultations and treatments are conducted by university-qualified aesthetic clinicians (Founder Maram Hamawi, Ros Dunphy, Mariam Jomaa, Sofie Younan, and Monica Mekha) working collaboratively with prescribing medical practitioners.

Patient comfort and anxiety management are a major priority at our clinics. Every person has a unique pain threshold. Depending on the procedure, such as autologous PRP/PRF or dermal protocols, we utilise clinical-strength topical anaesthetic creams, cooling analgesia, and gentle, unhurried technique to keep discomfort to a minimum.

Recovery varies by modality and anatomical region. Lutronic Healite II LED therapy involves zero downtime. Autologous PRP/PRF and structural facial procedures commonly involve 24 to 72 hours of localized redness, mild-to-moderate swelling, tenderness, or small pinpoint bruises, with full tissue integration occurring over 14 days. You will receive detailed verbal and written post-care instructions at your appointment.

During a Skin Quality & Matrix Support Consultation, our clinicians evaluate your dermal thickness, barrier function, and lymphatic drainage. Non-volumising regenerative options, such as additive-free Platelet-Rich Fibrin (PRF), Platelet-Rich Plasma (PRP), Lutronic Healite II 830nm LED phototherapy, and medical-grade dermal barrier rehabilitation, focus specifically on restoring cellular skin quality without altering your natural facial contours.

You can book a confidential Cosmetic Review & Previous Treatment Adjustment Consultation (45 minutes). Our clinical and medical team will examine the tissue for migration, asymmetry, or heaviness and discuss safe corrective options, followed by a mandatory 14-day tissue recovery period before any future aesthetic planning.

We have two Sydney locations: (1) Mapp Aesthetics Miranda at Ground Floor, Suite 3, 38–40 Urunga Parade, Miranda NSW 2228 (with convenient nearby street parking and station access), and (2) Mapp Aesthetics Outlet Village at Level 1, 5 Viscount Place, Warwick Farm NSW 2170 (with ample free on-site Outlet Village parking).

We require at least 48 hours’ notice to cancel or reschedule an appointment. Booking deposits are redeemable toward your appointment or refundable when more than 48 hours’ notice is given, and are forfeited for late cancellations (<48 hours) or no-shows.